{"id":986,"date":"2025-12-11T12:14:06","date_gmt":"2025-12-11T12:14:06","guid":{"rendered":"https:\/\/tirolerhof-leutasch.at\/faq\/"},"modified":"2026-01-23T14:23:14","modified_gmt":"2026-01-23T14:23:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/tirolerhof-leutasch.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” el_disable_mobile=”1″ css=”.vc_custom_1765355956877{margin-top: -220px !important;margin-bottom: -900px !important;}” row_title=”desktop”][vc_column][vc_single_image image=”920″ img_size=”full” css=””][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_disable_mobile=”1″ background_position_desktop=”left center” css=”.vc_custom_1765355952997{padding-top: -600px !important;padding-right: 10vw !important;padding-left: 10vw !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column][vc_single_image image=”987″ img_size=”full” style=”vc_box_rounded” css=”.vc_custom_1768203879465{padding-top: 8vw !important;}”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_disable_desktop=”1″ el_disable_tablet=”1″ background_position_desktop=”left center” css=”.vc_custom_1765358563125{margin-top: -150px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” row_title=”mobile”][vc_column][vc_single_image image=”922″ img_size=”full” alignment=”center” css=””][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_disable_desktop=”1″ el_disable_tablet=”1″ background_position_desktop=”left center” css=”.vc_custom_1765358606438{margin-top: -200px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” row_title=”mobile”][vc_column][vc_single_image image=”988″ img_size=”full” alignment=”center” style=”vc_box_rounded” css=”.vc_custom_1768203884421{padding-right: 10px !important;padding-left: 10px !important;}”][\/vc_column][\/vc_row][vc_row][vc_column thegem_content_alignment=”center”][vc_column_text css=””]<\/p>\n

FAQ<\/h1>\n

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Things worth knowing<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” mobile_padding_left=”10vw” mobile_padding_right=”10vw” css=”.vc_custom_1765789956062{padding-right: 18vw !important;padding-left: 18vw !important;}”][vc_column mobile_padding_left=”10vw” mobile_padding_right=”10vw”][vc_toggle title=”Arrival and departure” style=”arrow” size=”lg” css=”.vc_custom_1765455589060{margin-top: 22px !important;}”]Our check-in times are from 2:30 PM to 7:30 PM. Please let us know if you will be arriving earlier or later.
\nOn the day of departure, we kindly ask you to check out by 10:00 AM.[\/vc_toggle][vc_toggle title=”E-charging station” style=”arrow” size=”lg” css=”.vc_custom_1765455673478{margin-top: 22px !important;}”]Our hotel has a wall box; please have it activated at the reception before using it.[\/vc_toggle][vc_toggle title=”Dogs” style=”arrow” size=”lg” css=”.vc_custom_1765455692758{margin-top: 22px !important;}”]Dogs are allowed in our hotel on request and for a fee, but please not in the bed or on upholstered furniture. Out of consideration for other guests, we ask for your understanding that your four-legged friend is not allowed in the dining room and in the garden. He is welcome to keep you company on the terrace and in the living room. Other pets are not allowed in our hotel.[\/vc_toggle][vc_toggle title=”Smoking in the hotel” style=”arrow” size=”lg” css=”.vc_custom_1765455709073{margin-top: 22px !important;}”]Smoking is not allowed in the entire hotel, as well as in the rooms and on the balcony. Of course, smoking is allowed on the terrace.[\/vc_toggle][vc_toggle title=”Visitor's tax” style=”arrow” size=”lg” css=”.vc_custom_1767773708705{margin-top: 22px !important;}”]The visitor’s tax is not included in the room prices. It is \u20ac3.50 per person per day. Overnight stays by persons up to the end of the calendar year in which they reach the age of 15 are not subject to the tax.<\/p>\n

! The visitor’s tax will be increased from May 1, 2026 \u2013 EUR 5,-<\/strong> per person per day<\/span>[\/vc_toggle][vc_toggle title=”Parking” style=”arrow” size=”lg” css=”.vc_custom_1765455751176{margin-top: 22px !important;}”]Sufficient free parking spaces are available directly at the hotel. We do not have garages.[\/vc_toggle][vc_toggle title=”Cancellations” style=”arrow” size=”lg” css=”.vc_custom_1765455769292{margin-top: 22px !important;}”]We recommend that our guests take out travel cancellation insurance, as we may refer to the general terms and conditions of the hotel industry in the event of a cancellation and costs may be incurred.<\/p>\n

The following scale applies according to the General Terms and Conditions for the Hotel Industry: 3 \u2013 1 month before the day of arrival \u2013 40%, 1 month to 1 week before the day of arrival \u2013 70%, in the last week \u2013 90%, on the day of arrival \u2013 100%.[\/vc_toggle][vc_toggle title=”Payment options” style=”arrow” size=”lg” css=”.vc_custom_1765455801855{margin-top: 22px !important;}”]<\/p>\n

You can pay your bill in cash or by card (Visa, Mastercard, V-Pay or Maestro).<\/span><\/div>\n

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